Developer helpline is expanding its portfolio with a new software:. Anafee
anafee makes a transparent and usage-based billing of service may says Ryan van Lierop (photo) sales manager at helpline Netherlands: “Many organizations do not have clear costings of their ICT costs, for example: cost of managing applications, management of hardware and network, cost of downtime, service to end users, you name it. In addition, it is often not known who the ICT services and volumes exactly decreases. How many IT services are being well used by the Department of Nursing? How the staff departments? There still are often big differences. “
anafee support to provide organizations in defining a transparent pricing of IT services and uses then completely transparent. Organizations can bring their internal customers therefore the precise use of ICT services in unit- or department level into account. This is possible because the software is integrated with financial software package that has the organization to use, says Van Lierop.
Transparency in costs enables organizations to look more critically at the actual use and usefulness of ICT services . In combination with the automated processes for budgeting and taxes anafee offers significant savings on overall IT costs within a year. This experience shows figures from organizations abroad, such as Rolls Royce Power Systems, Bosch and Commerzbank, which already use the software, says Van Lierop.
Servicing
the financial management software anafee is the latest software solution of PMSC.helpLine software Group and now also available for the Dutch market. Van Lierop: “anafee complements our portfolio perfectly. Our platforms Serviceware and helpline we provide all solutions to support operational processes of Shared Services for IT Service Management and Customer Service Management “
Meet anafee on Care & amp.; ICT exhibition
Care & amp; ICT Fair 2016 helpline anafee officially presented to organizations in the healthcare market. This fair will take place from 5 t / m April 7 at the Jaarbeurs in Utrecht
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