\” Maybe digitally, but no memory \
May 28, 2015 – Whenever change a feature of employee or leaves the organization, the company’s memory will be reset. This brain drain has never been mapped so far, but plays continuously in any organization.
And that is not only expensive and time consuming, but also ironic. On the one hand, we always work digital. On the other hand, we fail to document processes and decisions so that we do not make the same mistakes. Social software in the workplace appears to be very suitable for this, identifies Protime.
Reorganizations
Reorganizations are rife, as announced last week by the Tax Office. According to the plans to take about 5,000 employees left the foreseeable future. Or they rotate from one department to another. Every manager knows that there is a high risk that much knowledge is lost when employees leave. “The assurance of processes and decisions is very important. Otherwise, you may continue to invent the hot water,” says managing partner Darek Sikorski Protime.
Conversations
The transfer of work from one employee to another rattling in many organizations. Thus, the previous employee often left as the new takes office. When restructuring proceeds flow and outflow usually a little more hectic. In addition, IT departments close relatively quickly mailboxes, local hard disks and digital agendas. The result can guess. Sikorski:. “Many conversations , documents, contacts and appointments are lost forever Whether companies keep old mailboxes still somewhere on a server In all reality, it is far from practical nor working.. Information for newcomers or laggards find literally back. “
Insufficient innovative
“Why do certain work to be done in a certain way, it is no longer possible after a cleanup. And vice versa, when members of the old guard on the basis of experience to conclude” that something is not working, “then they are for new employees soon enough innovative. For example, information about past decisions or specific processes can help. If the information is actually still exists within the organization, it can not unlock it in many cases. ” According to Sikorski, this problem recognizes in many organizations, but a solution is not easy.
Brain drain
The creed also seems that prevention is better than cure. To-use document management systems can play a role. That, however, requires clear internal arrangements, and especially have the discipline to carry out this consistent. There has lacked in many organizations. Moreover, will not prevent team members through a deluge of e-mail to communicate with each other. Sikorski thinks that it should be simpler. “Many social software in the workplace are conversations between team place in the online project environment. There are also working arrangements, documents, schedules, contacts, to-do lists and shared states. The departure of a team member does not automatically lead to a brain drain , the information in the Project cream , after all preserved As projects are better documented, new team members quickly familiarize “
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