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Forms are automatically filled in for you, declarations put into the system and get suggestions for favorite restaurants when you going on a business trip again. It sounds almost like having a personal assistant, but this is ‘only’ to enterprise software, software for everyday use. Current technology makes it possible, but how is such a user-friendly software to create
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When designing software, it is important to listen carefully to the user needs, because that should be the starting point. What does the employee of the software and how can these questions be answered? It is important that this communication is like that would go into human interaction: in understandable human language so that he afterwards is not left with many questions
Is an interface that required
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It helps tremendously if you does not present the user with a lot of choices while. Is it even be necessary to show a user interface to him? The best solutions are being presented before a question has been raised whether the need arose. Because data in a smart way to combine with each other, it is possible to make predictions. For example, a manager or consultant has certain needs or use during his business trips. By using the location information, the software can determine how often he travels, where he likes to stay and which restaurant is preferred. The software knows how workers go there to travel and thus how they can come back.
Combining these data leads to business applications ‘learning’ and can make predictions based on this behavior. When that instance, data is presented in a completed claim form, the user need only choose from the options to approve, reject or modify. That means the end of unnecessarily extensive grids, complex workflows and time-consuming filling in the blanks.
The biggest advantage is perhaps the completely different experience for each employee that is tailored according to personal context as the use of the device, the individual need and the personal or existing data. Above you is a little vague? Compare it with Tesla. This electric car, the navigation based on your past behavior. If you do not play around with the buttons on the navigation to adjust your way home at the beginning of the evening
Only only relevant information
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With the current technology it is possible to control the user so that simple repetitive tasks are automated, allowing the employee holds more time to concentrate on his work. However, it does not mean that there is never a user interface is required. If that turns out to be necessary, users now only see relevant information. Is not that refreshing? The user may only need to enter the required data. Non-relevant data and functionality you do not get to see it on the screen, but be moved or removed. Thus an interface simple and easy, workable, with communication runs smoothly.
Software that goes too close to the experience of the user. This means that the layout of each page understandable, easy to use and should be intuitive. The interaction takes place in a natural way because it comes with the same rate as human behavior. The user can “feel” the software to speak because changes and see movement on the screen, so he knows what to do without having read a page of the instruction booklet
The above may sound like the future, but that is probably because it was not yet possible with business from the past. Due to the current technology, however, employees supported to carry out their tasks better, in a neat and respectful manner. They even get the feeling that they are understood as the correct answers are shown on the right time. So working with this software actually feels like working with a very fine fellow.
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