Consumers complained to Samsung, “too few software updates” – Bright

The Consumers spans a lawsuit against Samsung for its “faulty update policy” of the manufacturer.

According to the Consumers would have a smartphone from Samsung should be provided at least two years of Android updates. The Association wants with the lawsuit to force the Samsung ‘unambiguous information “about updates provided to customers, provides information about vulnerabilities and equipment supports at least two years with new software.

Many Android smartphones running on an outdated version Android. This poses safety risks, since leakage occur in software. These leaks are sealed with updates. In addition, some apps and services will not work on older software. In most cases, expensive smartphones or feature updates. “Our research shows that 82 percent of Samsung smartphones two years after purchase is no longer the latest version of Android running,” said the spokesman of the Consumers’ Association.

‘Then to other manufacturers’

The South Korean company is sued because it is the largest manufacturer of Android smartphones, but the Consumers find that all manufacturers regularly updates have to offer. “We look at the outcome of the lawsuit and the verdict can then switch to other manufacturers,” said the spokesman of the Consumers’ Association. It is not possible for consumers to join the case to claim damages. The Consumentenbond hopes the lawsuit with Samsung enforce a better update policy.

Reaction Samsung

Samsung says to be disappointed in the approach of the Consumer. “We are in talks for months with the Consumers’ Association to eliminate such concerns among consumers,” says the spokesperson for Samsung. The Samsung website lists the last few months on software updates after the Consumentenbond with the manufacturer about it entered into talks. “The lawsuit is part of their campaign, and campaign publicity should look,” said the spokesman of Samsung.

Samsung reports that two-thirds of the phones that have been released since July 2013, have now been protected The Stage Fright leak. Through this vulnerability could smartphones be taken over by a malicious intent. According to Samsung, there is no abuse still made from Stage Fright leak.