Products for 1 cent from Amazon by mistake in software – Metronieuws.nl

Companies are furious about a bug in the software from Amazon, so this weekend sold hundreds of products for one penny. That says Sky News .

RepricerExpress
The software is designed to keep companies competitive. The prices of items are automatically adjusted so that they are cheaper than others in the digital market. Some companies use the RepricerExpress now say that they run the risk of going bankrupt because they have lost so much money

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On Friday there was between 19:00 and 20:00 a problem with RepricerExpress, causing hundreds of products for a pittance could be purchased. Amazon now brought it to the usual cost to the companies charged for each product sold.

Bankruptcy
One of the vendors, Judith Blackford, argues that the mistake its head can cost. ” I’m going to use RepricerExpress a few months ago, like many other companies. I lost around 20,000 pounds by the error. I asked Amazon to cancel orders, but they still sent and bring them ridiculous charge, ” she says in front of Sky News . ” Here, someone must be held responsible for. I’m late January bankrupt if this continues, ” she says.

Another online retailer, Belle, think her company, which sells toys and games, losing about 30,000 pounds. She also fears for bankruptcy. ” It’s really disgusting. This should not have happened, we live in 2014. We need to pay each month for this software and have used it for 18 months without any problem. At the busiest time – this would be the busiest weekend of Christmas – there is simply no sales ”

“Sincere apologies
In an e-mail. some customers, the CEO of RepricerExpress Brendan Doherty, reported that a software problem led to the sending of erroneous prices to Amazon. ” My sincere apologies for the problems that it generated among customers, ” he writes. ” We have been told that Amazon sellers are not penalized by this error. We find out how this could have happened and will take measures so that this does not happen again. ”

Also Amazon is aware of the problem. ” We have responded quickly and were able to cancel the majority of orders. For these canceled orders, no fee will be charged, ” said a spokesman. ” We now look at the small number of orders it has gone through and are going to contact the vendors involved. ”