Many features in business software remain untapped – WINMAG Pro

Many employees of organizations have a lot of functions of the business software they use ignore. This is the finding of NovioData commissioned by Info Support.

For the survey 250 IT decision makers and three hundred end-users were asked about the use of software. Thus, both groups were asked how many features of the software is being used effectively. 32 percent of end users appear to use between forty and sixty percent. This while 34 percent of IT decision makers believe that this number is higher, between 60 and 80 percent.

Report

Following the investigation, a report was published, The gap between software development and use. According to this report the difference can be explained by end-users are not or not sufficiently involved in the development of software.

Cost

That it is important to know which features of software used is because a large portion of the IT budget is spent on the management and tracking of issues related to these functions. And this obviously costs money.

Save

“If even a quarter of redundant functionality would no longer need to be managed and maintained, it would mean a big savings,” says Henk van Peet, unit manager, Cloud Applications at Info Support. To prevent this, end-users at an early stage should be involved in the development of software.

For the report, the gap between software development and use here.