Kalman Tiboldi is Chief Business Innovation Officer at TVH, a distributor of (parts of) industrial vehicles. 
The company has a turnover of € 1 billion and employs 4,000 employees worldwide, including 1,500 in Belgium. The IT team employs 110 people.
What software projects schedule in the coming months, and sits there in open source?
Tiboldi: “A number of software applications are designed and serve to improve the internal processes Specifically, we are working on the further development of our WMS, an in-house platform that supports our logistics processes also email us.. commerce platform is renewed. This platform, an extension of our internal business processes such as order entry, tracking, delivery etc. will be expanded with a mobile component.
In addition, we choose best-fit approach to software solutions standard finance, HR, business intelligence or CRM. So we use include Microsoft software (Office, Windows), Google (for example, e-mail, calendar, documents in Google Drive, collaboration and conferencing), IBM (OS / 400 & amp , AIX), QlikView (BI) and Salesforce.com (CRM) We also deal with our IT department use a wide portfolio of open source solutions ranging from Linux, MySQL, PostgreSQL and Apache to LibreOffice (office software. ), Drupal (website), Shibboleth (single sign-on) and Asterisk (PBX). “
Consider whether you use SaaS (Software as a Service) or software in the cloud?
Tiboldi: “We have been using plenty of cloud applications such as Salesforce.com, Google Enterprise, but also those of smaller suppliers. Within Google in addition to traditional services such as e-mail and calendar, also drive, Collaboration & amp; docs used extensively. Cloud software is a primary selection criterion. More software in the coming months and years to come from the cloud. Although I still believe especially in the hybrid cloud model. Besides the pure cloud solutions, there are applications that best maintain a local footprint, such as on-site automation (WMS), or cloud solutions that better life within their own private cloud infrastructure. I see not immediately move to the public cloud “
Do you or plant a strategy around big data
Tiboldi.? “Certainly, if only because we have a lot of data available. Of all industrial vehicles, trucks, tractors to lift height, we have to decades back the necessary parts. So we manage more than 20 million references. We have within our sector the largest stock of parts available. Important for us is to handle large amounts of data and should not fall back on the classic batch processes. We must be able to process the data quickly. It used to take days, now takes minutes. An important part of our investment is situated not only at the level of software, but also in hardware. In order to process data as efficient as possible, we use custom databases supported by in-memory technology to our big store data. This is to avoid the classic performance bottleneck. “
Johan De Witte ICT Manager at Veritas, a Belgian store in fashion accessories. 
The company has a turnover of 115 million and has 850 employees, including store personnel, the IT team has six. People
What software projects schedule in the coming months, and there is also open source at
The White.?: “The implementation of a new WMS is the top priority; We will also submit next year our ERP environment to a thorough evaluation.
Internally, we use a number of open source applications, such as Linux, Magento and Drupal, but we use that usually via a support contract of the relevant service provider. “
Consider whether you use SaaS (Software as a Service) or software in the cloud?
White “The majority of our IT server infrastructure runs on IaaS (Infrastructure as a Service). The rest is rented in a SAAS model (Software as a Service). We do not go dogmatic along here and evaluate each implementation based on a cost-benefit analysis, and then choose the right platform. “
Have or are you planning a strategy around big data?
White “Big Data is not new to us. Retail chains produce huge amounts of data. Data monitoring, KPI definition and reporting is therefore crucial in order to build a successful retail chain. We must also plan and our buying stock for a long time in advance.
The big challenge for the coming years is the integration of all customer data and control. This is a new aspect for Veritas through the evolution of a so-called bricks & amp; mortar chain to an omni-channel supply chain in which the customer. We believe this to be the correct applications available. We have the necessary data warehouse developed itself in addition we use include a SQL Server from Microsoft. For reporting we use Qlickview for data modeling we use TM1 IBM. “
